Frequently Asked Questions
Find answers to common questions about IMD Subscription, the IMD App, payments, and more.
Subscription
An IMD Subscription gives you full access to all premium medical databases, question banks, books, and lectures inside the IMD App for a selected duration (6 months, 1 year, or 2 years).
It includes the following resources: View Resources
You can contact us via any of these platforms to get your subscription activated:
- Telegram
Payments are accepted worldwide.
We accept international cards, local transfers in supported countries, and digital wallets. Contact us and tell us your country name and we’ll provide you with a suitable payment method.
Yes. You can renew anytime before or after your subscription expires — all your notes and bookmarks remain synced when you reactivate your account.
Contact us now to extend your existing subscription via WhatsApp.
There is a 7-day money back guarantee if the app is not as described. Contact our support team via WhatsApp for a refund.
Yes, all active subscribers automatically receive database and content updates without extra charges during their subscription period.
Enter your Username/Password on the new device to login, but your data will not be transferred. Use the backup feature to copy your progress.
We currently don’t offer a free trial. You can ask anything by getting in touch via WhatsApp, Telegram, or Instagram.
Once expired, access pauses until renewal. Your account data remains saved for 30 days after expiration.
No, sharing accounts violates our usage policy. Repeated violations may result in temporary or permanent bans.
IMD App
The IMD App is an all-in-one digital platform providing premium medical databases, question banks, and textbooks for medical students and professionals. Made for exams like USMLE, AMC, PLAB, SMLE, etc.
Follow the steps on the Download Page to install the app.
iOS, MacOS, Windows, and Android. Check the installation instructions on the download page.
Your subscription is linked to one primary device. Logging in elsewhere will log out the first device.
The app is lightweight (<200 MB). Databases and textbooks can require 5–25 GB.
Verified medical databases, question banks (QBanks), video lectures, and PDF textbooks covering all major subjects. Check Resources Page for full list.
Most features work offline. Internet is only needed for activation, syncing, and updates.
We release regular updates. Notifications appear inside the app when updates are available.
Contact the IMD Help team via WhatsApp. Include your OS, error message, and screenshot. Most issues are resolved within 24 hours.